Mikhail

Potapov,

Tech & Business Builder

Portfolio

About

With 7+ years in tech, I turn ambitious business ideas into reality—leading teams from concept to delivery and adoption with impact, innovation, and scalable solutions.

 

 

mikstop@sibdxb.com

+971-588490581

Linkedin

Experience

Senior PM Marketplace Profitability and Abuse

Driving profitability and innovation across MENAT and LatAm

 

Amazon MENAT

March 2022 – Present

Dubai, UAE

  • Designed and launched Amazon first global product verification program with custom applications built on AWS in MENA and LatAm marketplaces resulting in 1.7M$ annual cost savings
  • Led a group of finance, accounting, and tech teammates to reduce marketplace P&L Bad Debt cost by 3M$+ by launching initiatives to prevent cash-on-delivery accounts receivable and unrecoverable debt
  • Developed internal application integrating a custom UI for Ops Associates with Amazon systems and databases to improve product inspection productivity by 3 times using AWS products (GenAI, Computer Vision, S3, API Gateway)

Business Analyst

Scaling delivery speed and pricing efficiency through analytics

 

Amazon EU and MENAT

May 2019 - February 2022

Munich, Germany and Dubai, UAE

  • Improved delivery speed by 12% in KSA through an inventory replication system, saving $84K+ monthly in transshipment costs.
  • Built an unsupervised ML pipeline to identify the 56% of selection driving MENA sales, prioritizing procurement and ensuring competitive pricing.
  • Deployed new speed benchmarking metrics against global competitors, influencing 60M+ customer delivery promises, and automated inbound operational reporting across EU.

Early Career

Consulting, real estate, and NGO leadership across Europe

 

2016-2019

Russia, Czech Republic, Germany

  • Consulting & Startups – Led pro bono projects in Berlin, advised on refugee entrepreneurship strategy for a UN Migration–affiliated body, and analyzed operational inefficiencies at Talixo to define ML implementation opportunities.
  • Real Estate & Development – Supported Cushman & Wakefield in client development, and managed growth projects at resort managing company, increasing seasonal sales by 18% and expanding services with 40% YoY renter growth.
  • International NGOs – Coordinated communications with 300+ parliamentarians at PNND in Prague, organizing events at the OSCE Parliamentary Assembly

Skills

Technology & Data

 

  • Cloud Platforms (AWS Certified Solutions Architect)
  • Data Analytics & Business Intelligence (Python, SQL, Quicksight, Tableau)
  • Machine Learning Applications & AI (AWS AI Practitioner)
  • UX & Product Design (Figma, Web Development)

Leadership & Collaboration

 

  • Cross-Functional Team Leadership
  • Stakeholder Management & Communication
  • Innovation & Problem-Solving
  • Training, Mentoring & Coaching

Business & Strategy

 

  • Program & Product Management
  • Marketplace Profitability & P&L Optimization
  • Operational Excellence & Process Improvement
  • Go-to-Market & Growth Strategy

Education

Heriot-Watt University

Remote (Jul’25 - Present)

Master of Science in Computer Science 

European School of Management and Technology Berlin, Germany (Sept’17 - Sept’19)

Master of Science in Management

Track: Innovative Management/Entrepreneurship

Anglo-American University Prague, Czech Republic (Sept’13 - Sept’16)

Bachelor of Arts in International Relations

 

Certifications:

AWS Certified Solutions Architect – Associate

AWS AI Practitioner

Google Digital Marketing

Google UX Design Professional

Effective Business Presentations with MS PowerPoint by PwC

Advanced Excel for Data Analytics

Mikhail Potapov,

Tech & Business Builder

Portfolio

About

With 7+ years in tech, I turn ambitious business ideas into reality—leading teams from concept to delivery and adoption with impact, innovation, and scalable solutions.

 

 

mikstop@sibdxb.com

+971-588490581

Linkedin

Experience

Senior PM Marketplace Profitability and Abuse

Driving profitability and innovation across MENAT and LatAm

 

Amazon MENAT

March 2022 – Present

Dubai, UAE

  • Designed and launched Amazon first global product verification program with custom applications built on AWS in MENA and LatAm marketplaces resulting in 1.7M$ annual cost savings
  • Led a group of finance, accounting, and tech teammates to reduce marketplace P&L Bad Debt cost by 3M$+ by launching initiatives to prevent cash-on-delivery accounts receivable and unrecoverable debt
  • Developed internal application integrating a custom UI for Ops Associates with Amazon systems and databases to improve product inspection productivity by 3 times using AWS products (GenAI, Computer Vision, S3, API Gateway)

Business Analyst

Scaling delivery speed and pricing efficiency through analytics

 

Amazon EU and MENAT

May 2019 - February 2022

Munich, Germany and Dubai, UAE

  • Improved delivery speed by 12% in KSA through an inventory replication system, saving $84K+ monthly in transshipment costs.
  • Built an unsupervised ML pipeline to identify the 56% of selection driving MENA sales, prioritizing procurement and ensuring competitive pricing.
  • Deployed new speed benchmarking metrics against global competitors, influencing 60M+ customer delivery promises, and automated inbound operational reporting across EU.

Early Career

Consulting, real estate, and NGO leadership across Europe

 

2016-2019

Russia, Czech Republic, Germany

  • Consulting & Startups – Led pro bono projects in Berlin, advised on refugee entrepreneurship strategy for a UN Migration–affiliated body, and analyzed operational inefficiencies at Talixo to define ML implementation opportunities.
  • Real Estate & Development – Supported Cushman & Wakefield in client development, and managed growth projects at resort managing company, increasing seasonal sales by 18% and expanding services with 40% YoY renter growth.
  • International NGOs – Coordinated communications with 300+ parliamentarians at PNND in Prague, organizing events at the OSCE Parliamentary Assembly

Skills

Technology & Data

 

  • Cloud Platforms (AWS Certified Solutions Architect)
  • Data Analytics & Business Intelligence (Python, SQL, Quicksight, Tableau)
  • Machine Learning Applications & AI (AWS AI Practitioner)
  • UX & Product Design (Figma, Web Development)

Leadership & Collaboration

 

  • Cross-Functional Team Leadership
  • Stakeholder Management & Communication
  • Innovation & Problem-Solving
  • Training, Mentoring & Coaching

Business & Strategy

 

  • Program & Product Management
  • Marketplace Profitability & P&L Optimization
  • Operational Excellence & Process Improvement
  • Go-to-Market & Growth Strategy

Education

Heriot-Watt University

Remote (Jul’25 - Present)

Master of Science in Computer Science 

European School of Management and Technology Berlin, Germany (Sept’17 - Sept’19)

Master of Science in Management

Track: Innovative Management/Entrepreneurship

Anglo-American University Prague, Czech Republic (Sept’13 - Sept’16)

Bachelor of Arts in International Relations

 

Certifications:

AWS Certified Solutions Architect – Associate

AWS AI Practitioner

Google Digital Marketing

Google UX Design Professional

Effective Business Presentations with MS PowerPoint by PwC

Advanced Excel for Data Analytics

Mikhail Potapov,

Tech & Business Builder

Portfolio

About

With 7+ years in tech, I turn ambitious business ideas into reality—leading teams from concept to delivery and adoption with impact, innovation, and scalable solutions.

 

 

mikstop@sibdxb.com

+971-588490581

Linkedin

Experience

Senior PM Marketplace Profitability and Abuse

Driving profitability and innovation across MENAT and LatAm

 

Amazon MENAT

March 2022 – Present

Dubai, UAE

  • Designed and launched Amazon’s first global product verification program in MENA and LatAm, integrating GenAI and computer vision inspection tools that tripled productivity and delivered $1.7M in annual savings
  • Drove marketplace profitability initiatives, cutting bad debt costs by $3M+ and optimizing shipping operations to unlock $0.9M in annual savings
  • Launched new fulfilment services, including the first heavy & bulky orders collection model in Egypt, scaling to $1.2M in annual sales with external partners

Business Analyst

Scaling delivery speed and pricing efficiency through analytics

 

Amazon EU and MENAT

May 2019 - February 2022

Munich, Germany and Dubai, UAE

  • Improved delivery speed by 12% in KSA through an inventory replication system, saving $84K+ monthly in transhipment costs
  • Built an unsupervised ML pipeline to identify the 56% of selection driving MENA key business metrics, prioritizing procurement and ensuring competitive pricing
  • Deployed new speed benchmarking metrics against global competitors, influencing 60M+ customer delivery promises, and automated inbound operational reporting across EU

Early Career

Consulting, real estate, and NGO leadership across Europe

 

2016-2019

Russia, Czech Republic, Germany

  • Consulting & Startups – Led pro bono projects in Berlin, advised on refugee entrepreneurship strategy for a UN Migration–affiliated body, and analyzed operational inefficiencies at Talixo to define ML implementation opportunities.
  • Real Estate & Development – Supported Cushman & Wakefield in client development, and managed growth projects at resort managing company, increasing seasonal sales by 18% and expanding services with 40% YoY renter growth.
  • International NGOs – Coordinated communications with 300+ parliamentarians at PNND in Prague, organizing events at the OSCE Parliamentary Assembly

Skills

Business & Strategy

 

  • Program & Product Management
  • Marketplace Profitability & P&L Optimization
  • Operational Excellence & Process Improvement
  • Go-to-Market & Growth Strategy

Leadership & Collaboration

 

  • Cross-Functional Team Leadership
  • Stakeholder Management & Communication
  • Innovation & Problem-Solving
  • Training, Mentoring & Coaching

Technology & Data

 

  • Cloud Platforms (AWS Certified Solutions Architect)
  • Data Analytics & Business Intelligence (Python, SQL, Quicksight, Tableau)
  • Machine Learning Applications & AI (AWS AI Practitioner)
  • UX & Product Design (Figma, Web Development)

Education

Heriot-Watt University

Remote (Jul’25 - Present)

Master of Science in Computer Science 

 

European School of Management and Technology Berlin, Germany (Sept’17 - Sept’19)

Master of Science in Management

Track: Innovative Management/Entrepreneurship

Anglo-American University Prague, Czech Republic (Sept’13 - Sept’16)

Bachelor of Arts in International Relations

 

Certifications:

AWS Certified Solutions Architect – Associate

AWS AI Practitioner

Google Digital Marketing

Google UX Design Professional

Effective Business Presentations with MS PowerPoint by PwC

Advanced Excel for Data Analytics